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Knowledge Base

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Knowledge Base

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1. Know the Basics

  • 1. Welcome to IPairc
  • 2. About Your Handbook
  • 3. Purpose of This Document
  • 4. A Culture of Integrity
  • 5. Confidentiality
  • 6. Uniform Policy
  • 7. CCTV & Data Protection

2. Your Employment

  • 1. Probationary Period & References
  • 2. Right to Work & Explanation of Pay Slip
  • 3. Hours of Work
  • 4. Double Employment & Medical Status
  • 5. Salary and Wages

3. Leave Entitlements

  • 1. Annual Leave
  • 2. Absence from Work and Sick Leave
  • 3. Excessive Absence
  • 4. Compassionate Leave
  • 5. Public Holidays
  • 6. Force Majeure Leave
  • 7. Maternity Leave Policy

4. Working Time

  • 1. Attendance and Punctuality
  • 2. Working Time & Overtime
  • 3. Completion of Rosters
  • 4. Lay-Off and Short Time
  • 5. Retirement Age

5. Performance

  • 1. Customer Service Standards
  • 2. Training Policy
  • 3. Bonus Payments
  • 4. Disciplinary Policy & Procedure
  • 5. Harassment And Bullying

6. Other Policies

  • 1. Health and Safety at Work
  • 2. Information Security Policy
  • 3. Internet & E-Mail Use Policy
  • 4. Lost Property
  • 5. Workplace Search
  • 6. Variation in T&S's
  • 7. Covid-19 Policy & Procedure
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