Knowledge Base

1. Know the Basics

• 1. Welcome to IPairc
• 2. About Your Handbook
• 3. Purpose of This Document
• 4. A Culture of Integrity
• 5. Confidentiality
• 6. Uniform Policy
• 7. CCTV & Data Protection

2. Your Employment

• 1. Probationary Period & References
• 2. Right to Work & Explanation of Pay Slip
• 3. Hours of Work
• 4. Double Employment & Medical Status
• 5. Salary and Wages

3. Leave Entitlements

• 1. Annual Leave
• 2. Absence from Work and Sick Leave
• 3. Excessive Absence
• 4. Compassionate Leave
• 5. Public Holidays
• 6. Force Majeure Leave
• 7. Maternity Leave Policy

4. Working Time

• 1. Attendance and Punctuality
• 2. Working Time & Overtime
• 3. Completion of Rosters
• 4. Lay-Off and Short Time
• 5. Retirement Age

5. Performance

• 1. Customer Service Standards
• 2. Training Policy
• 3. Bonus Payments
• 4. Disciplinary Policy & Procedure
• 5. Harassment And Bullying

6. Other Policies

• 1. Health and Safety at Work
• 2. Information Security Policy
• 3. Internet & E-Mail Use Policy
• 4. Lost Property
• 5. Workplace Search
• 6. Variation in T&S's
• 7. Covid-19 Policy & Procedure